Terms & Conditions

Company Information

Name: Day’ly

Product Information

We strive to ensure all product descriptions, images, ingredients, and pricing displayed on our website are accurate. However, Day’ly reserves the right to correct any errors, inaccuracies, or omissions without prior notice.

Product images are for illustration purposes only and actual packaging may vary.

Orders & Payments

All orders must be prepaid.

Cash on Delivery (COD) is not available.

An order is considered confirmed only after successful payment authorization and receipt of payment.

Day’ly reserves the right to refuse, cancel, or limit any order at its sole discretion, including but not limited to cases involving pricing errors, suspected fraud, unauthorized transactions, stock unavailability, or misuse of promotional offers.

Pricing

All prices displayed on the website are subject to change without prior notice.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics, weather conditions, public holidays, or circumstances beyond our control.

Day’ly shall not be liable for delays caused by third-party shipping partners.

Customers are responsible for providing accurate shipping information. Additional shipping charges arising from incorrect addresses may be borne by the customer.

Cancellation Policy

Orders may only be cancelled before they are processed for dispatch.

Once an order has been processed or shipped, cancellation requests may not be accepted.

Day’ly reserves the right to cancel any order before dispatch if required for operational, inventory, security, legal, or business reasons.

Returns, Replacements & Credit Notes

Due to the nature of skincare and personal care products, returns are generally not accepted once products have been delivered.

Refunds are not provided for successfully delivered orders.

In cases where Day’ly determines that a replacement is appropriate, customers may receive:

A replacement product; or

A credit note of equivalent value.

Credit notes are valid for 30 days from the date of issue and cannot be exchanged for cash.

Day’ly reserves the right to review all claims before approving any replacement or credit note.

Damaged, Incorrect, or Missing Products

Customers must report damaged, defective, incorrect, or missing products within 48 hours of delivery.

Supporting photos, videos, order details, and packaging information may be required for verification.

Failure to provide requested information may result in rejection of the claim.

Product Usage Disclaimer

All Day’ly products are intended for external use only unless otherwise stated.

Customers should carefully review ingredient information before use.

Individual experiences may vary depending on skin type, lifestyle, environment, and product usage.

Day’ly does not guarantee specific skincare results.

Intellectual Property

All content available on the Day’ly website, including logos, product names, images, graphics, designs, text, videos, and trademarks, remains the exclusive property of Day’ly and may not be copied, reproduced, distributed, or used without written permission.

Fraudulent Activities & Misuse

Day’ly maintains a strict zero-tolerance policy toward fraudulent activities.

Any attempt to:

Submit false claims

Manipulate reviews

Abuse promotional offers

Misrepresent product issues

Conduct chargeback fraud

Resell counterfeit versions of Day’ly products

Use the brand, content, or products in unauthorized ways

may result in order cancellation, account suspension, refusal of future service, legal action, and reporting to relevant authorities where applicable.

Limitation of Liability

To the maximum extent permitted by law, Day’ly shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of its website or products.

Privacy

By using our website, you agree to the collection and use of information as described in our Privacy Policy.

Changes to Terms

Day’ly reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.